Mercado Libre México – Responsabilidades: Liderar y desarrollar un equipo de 2 Supervisores y 6 Analistas Senior, consolidando actividades hoy distribuidas entre distintas áreas y asegurando cobertura integral, incluyendo Mercado Envíos Off y proyectos especiales. / Ser el punto de contacto unificado con stakeholders internos (Regional, Business Control, Loss Prevention, Procurement, S&OP, Sistemas, Producto, entre otros), evitando duplicidad y fragmentación de la comunicación. / Garantizar la cobertura de planificación de demanda y capacidad, operación y performance con transportistas, gestión financiera y de costos, y sistemas y automatización. / Definir KPIs y proyecciones de volumen, liderar la estrategia de Peak Season y representar al equipo en WBR/MBR/QBR, impulsando planes de acción basados en datos.

Mercado Libre México – Responsabilidades: Liderar al equipo de Analistas Senior de Planificación y de Sistemas, Datos y Proyectos, asegurando la ejecución del plan de capacidad y la calidad de la información del área. / Supervisar el pronóstico de volumen y la proyección de recolecciones (M+1, W+1, D+1), el control de capacidad de transportistas y HUBs de origen, y el diseño de red. / Liderar la definición del Budget (KPIs y proyecciones de volumen) y la construcción del Plan de Peak Season. / Supervisar dashboards, scorecards y revisiones WBR/MBR/QBR con planes de acción, junto con queries, automatizaciones e IA, y liderar la capacitación del equipo en el uso de datos.

Mercado Libre México – Responsabilidades: Garantizar la ejecución de la estrategia y los programas de entrenamiento de mejora y automatización para la operación de la plataforma. / Facilitar el acercamiento entre áreas para la realización de auditorías internas en procesos, asegurando e implementando mejoras continuas. / Identificar oportunidades de mejora en la evaluación de programas de capacitación a través del seguimiento de indicadores operativos. / Liderar la estrategia de capacitación para nuevos proyectos en articulación con las áreas de Operaciones, Tecnología y Gestión de Proyectos. / Crear, monitorear y reportar indicadores de seguimiento de los programas de formación, analizando desvíos para intervenir de manera oportuna. / Planificar y ejecutar programas de capacitación enfocados en productividad y calidad, evaluando el impacto del aprendizaje.

Mercado Libre México – Responsabilidades: Diseñar la estrategia de inteligencia competitiva, definiendo metodologías y marcos analíticos que aseguren una lectura consistente del mercado. / Estructurar diagnósticos ejecutivos combinando información externa con métricas internas para identificar brechas y oportunidades de negocio. / Liderar la ejecución de iniciativas de expansión de surtido y mejora continua, coordinando su implementación con equipos comerciales y corporativos. / Gestionar el desarrollo de las capacidades analíticas del equipo a cargo, estableciendo prioridades claras y fomentando una cultura orientada a resultados. / Construir relaciones de influencia con partes interesadas clave para asegurar la correcta implementación de las acciones recomendadas.

Amazon México – Ever wondered if the money a company invests actually works? In this role, you'll be the one who answers that question — and your findings will directly shape how one of the world's largest marketplaces allocates resources to grow. You'll join a high-visibility finance team that sits at the intersection of strategy and execution, evaluating investment programs from business case all the way through real-world results. This is not a reporting role — you'll be expected to have opinions, challenge assumptions, and influence decisions at the senior leadership level. Key job responsibilities What you'll be doing: -Building investment evaluation frameworks that connect business actions (seller growth, selection expansion, promotional activity) to financial outcomes (revenue, margin, efficiency) — and tracking whether the connection holds in practice -Developing ROI models with clear pre-deployment thresholds, success metrics, and kill criteria so the team can make fast, disciplined capital allocation decisions -Running a regular investment governance cadence — synthesizing performance signals across a multi-million dollar portfolio and delivering sharp recommendations to senior leadership -Partnering with business, operations, and marketing teams to align on assumptions and hold everyone accountable to shared targets -Identifying what's not working and making the case to reallocate or shut it down — portfolio discipline is as important as finding new opportunities About the team Inclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion i

Amazon México – Amazon Mexico Retail team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As Vendor Manager, you'll work with different vendors to help drive growth and help deliver a best-in-class customer experience on amazon.com.mx, while facilitating great business relationships with some of Amazon's highest visibility brands. Key job responsibilities You’ll be responsible for looking after a brand’s product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You’ll lead presentations and planning sessions with vendors and act as the main point of contact for them. You will also provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns. About the team Inclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work Life Balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is de

Amazon México – As a Risk Manager within Worldwide Operations Security (WWOS) Risk Management & Resilience (RMR), you will support and contribute to Amazon's enterprise risk management (ERM) program. This involves creating innovative and scalable solutions to protect Amazon people, assets, and operations across the world. You will identify critical gaps, own strategic projects, and oversee programs related to security risk management. These programs enable business decision-making on proportionate security controls. Reporting to the head of Risk Management, Central, you will contribute to strategic innovations that enable regional teams to execute at scale. - Identify gaps in Amazon's risk management approach and program. - Leverage Gen AI solutions to quickly solve problems that enable WWOS teams in the Field to work faster and more efficiently. - Work with key stakeholders in WWOS and across Operations to build innovative solutions and implement programs aimed at keeping people safe and ensuring business continuity. - Lead cross functional development on new products from design through delivery. - Develop and track RMR's key performance indicators (KPIs) and return on investment (ROI) metrics. - Analyze data from various sources to improve regional teams' ability to assess business impact of risks. - Work independently within a geographically dispersed team.

Amazon México – At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our International Markets Centralized Investigation (IMCI) team as an Employee Relations (ER) Investigator supporting our Mexico, Colombia and Costa Rica locations. The central objective of the IMCI team is to thoroughly and expeditiously investigate all associate concerns in a fair, unbiased and consistent manner. The ideal candidate for this position has strong communication and interpersonal skills, demonstrates an ability to earn trust, dive deep and work successfully on a broad spectrum of HR, employee and labor relations issues and business challenges. The ideal candidate has demonstrable experience in Human Resources (HR) and Employee Relations. Candidates must possess a valid Colombian law degree to be considered for this role Key job responsibilities -Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation -Independently manage assigned casework, bringing investigations to closure rapidly and definitively -Design, collect, and analyze multiple levels of employee and stakeholder feedback -Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation -Analyze ca

Amazon México – Salario mensual base: $20,790 MXN brutos más prestaciones superiores a las de ley. Ubicación: Priv. Arturo Macías 504, San Cristóbal, 67190 Guadalupe, N.L., Mexico Horario: Disponibilidad para rolar turnos día, noche y fines de semana Nuestra misión en Amazon es ser la empresa más centrada en el cliente de la Tierra, y nuestro galardonado equipo de Last Mile Operations es una parte clave para lograr ese objetivo. Amazon es una de las marcas más reconocidas en el mundo porque distribuimos millones de productos a nuestros clientes. Hacer nuestro mejor esfuerzo por nuestros clientes es de donde obtenemos nuestra energía, y es por eso que encontrará que abordamos las cosas de manera diferente aquí. Amazon tiene implementadas las medidas necesarias para garantizar que los trabajadores cuenten con asientos adecuados. Durante los periodos de descanso y comida, los empleados podrán tomar su descanso en el área de comedor donde se encuentran las sillas disponibles, o salir de las instalaciones de la Empresa si así lo desean. Amazon está buscando personas brillantes, motivadas y trabajadoras para ocupar los puestos de asistente de procesos en nuestro centro logístico. Key job responsibilities Un puesto T3 en AMZL es responsable de supervisar las operaciones de entrega diarias al tiempo que garantiza altos estándares de rendimiento y cumplimiento de seguridad. - El rol implica monitorear métricas clave, supervisar a los asociados de entrega e implementar procedimientos operativos estándar. - El T3 debe administrar de manera efectiva el rendimiento del equipo, realizar análisis de datos e impulsar mejoras en los procesos mientras maneja escalaciones y situaciones críticas. Se espera

Amazon México – Amazon’s Global Supplier Electronic integration team is seeking a Technical Program Manager (TPM III) to lead EDI (Electronic Data Interchange) and API (Application Programming Interface) integrations with Amazon’s external suppliers across Mexico and Brazil. The Supplier Electronic integration team powers the electronic integration flywheel behind the Amazon Retail Supply Chain, connecting suppliers to Amazon through automated data exchange. In this role you will own several supplier integration projects in parallel and see each one through from first conversation to successful go-live. You will sit alongside the MX business teams and act as the bridge between two worlds: you translate business requirements and process needs into the right technical implementation, and you translate technical realities back into terms the business and the supplier understand. You will guide supplier SMEs and their IT teams through every aspect of our integration process, remove technical and process blockers, and drive excellence in data usage for the benefit of both the supplier and Amazon. This is a role built for independence and collaboration at the same time. After an initial ramp-up period with our globally distributed team, you will be expected to be as self-sufficient as possible — making both the technical judgment calls and the strategic/tactical decisions needed to keep integrations moving. Beyond running projects, you will be on the pulse of the Mexico and Brazil business, building the strategy for how we make more vendor integrations happen: what makes it attractive for suppliers to integrate, which repetitive roadblocks to eliminate, and how EDI/API automation directly adva

Amazon México – We are looking for a motivated tenured Product Manager to lead the Last Mile technology roadmap for the Latin America market. In this role, you will be responsible for defining, executing, and scaling technology products that directly impact both customer and operator experience. This role requires an individual who can fully own how Last Mile technology impacts customer and operator experience. The candidate will manage performance, measure results, and drive initiatives to improve outcomes while exercising strong judgment to balance customer experience with financial impact. The role offers broad exposure to business, financial, and technical teams across Amazon. The successful candidate thrives in ambiguous environments and is capable of designing and defining products with limited information. They will have excellent written and verbal communication skills, the ability to create and sustain urgency, and a proven track record of leading large cross-functional initiatives involving senior leaders, technical teams, finance, fulfillment, and business partners. Key job responsibilities - Own and execute the product roadmap for Last Mile technology products in Latin America - Partner with key stakeholders across multiple functions to plan and execute the launch of new technology products - Launch and scale products in alignment with Amazon’s requirements, owning customer and merchant satisfaction, performance, compliance, accounting, and financial metrics - Use customer insights, market feedback, competitive analysis, and business metrics to drive data-informed decisions - Demonstrate strong program and product expertise by leveraging company-wide assets and capabilities -

Amazon México – At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. One of our main goals is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through excellence performance. Amazon is seeking a Expansion Program Manager for Mexico, in this role, you’ll help translate business needs into actionable projects with clear expectations and metrics. Engage and follow up with support teams to execute projects. You’ll partner with Operations to align on expectations, manage complex infrastructure projects, anticipate potential risks, and drive strategic decisions to ensure project success. Mexico Expansion Program Manager, understand business needs, and help create an action plan with clear dates, owners and dependencies. Continuously coordinates with execution teams and follows up with operations. Drives project updates avoiding impact to project objectives, and leads discussions for leadership decisions. Will work on continuous improvement initiatives for the team. Constant hands-on approach is required to ensure project targets. This role leads investment projects in Mexico to help improve customer experience and business requirements through Program Manager best practices by coordinating with support teams and reporting to Transportation leaders. Job specifics: Availability to work From Monday to Friday on a 5 day schedule. This role is not a remote position, attendance on s

Amazon México – Ubicación: Zinc 97, Zona industria, La Fama, 66217, San Pedro Garza García Salario: $15,963.84 MXN Mensuales más prestaciones superiores a las de ley. Nuestra misión en Amazon es ser la empresa más centrada en el cliente de la Tierra, y nuestro galardonado equipo de Soporte de envío y entrega (SDS) es una parte clave para lograr ese objetivo. Hacer nuestro mejor esfuerzo por nuestros clientes es de donde obtenemos nuestra energía, y es por eso que encontrará que abordamos las cosas de manera diferente aquí. No le pediremos que lea un guión o aprenda diálogos de memoria. En cambio, le proporcionaremos la capacitación que necesita para resolver los problemas de nuestros clientes. Aportará su personalidad única a cada conversación para brindar la experiencia de soporte excepcional que nuestros clientes adoran #AmazonMexico Key job responsibilities ¿Qué harás como Asociado de Atención al Cliente? Como asociado de Amazon SDS, tú: - Serás el primer punto de contacto para los clientes en México - Garantizarás entregas exitosas apoyando a clientes, conductores, transportistas y socios de servicios de entrega - Atenderás consultas de clientes a través de múltiples canales (teléfono, chat y correo electrónico) en español Utilizarás diversas herramientas para: - Revisar e implementar soluciones en tiempo real - Facilitar el flujo de información entre las partes interesadas en la entrega - Comunicarte eficazmente con los clientes Recopilarás información para prevenir posibles problemas que puedan afectar: - La experiencia del cliente - El rendimiento de las entregas A day in the life Horario y condiciones laborales: 1.- Jornada laboral: 40 horas semanales 5 días de trabajo,

Amazon México – Estamos buscando Técnicos/as de operación para respaldar los centros de datos. Como Técnico/a de operaciones, tendrás la oportunidad de ser responsable de supervisar la continuidad operativa de todos los equipos eléctricos, mecánicos y de seguridad dentro del centro de datos.  Los/las Técnicos/as de operaciones también tienen la tarea de impulsar la innovación y reducir los costos operativos en las instalaciones. Son el primer punto de contacto para resolver problemas que afectan la disponibilidad del centro de datos. Este equipo incluye, pero no se limita a generadores diésel de reserva y sistemas de combustible relacionados, tableros/interruptores, UPS, BBUs, STS´S, FPC´S PDU, DAHU, CRAHU, CRAC, bombas, motores, VFD, ENFRIADORES y sistemas de automatización de edificios. Key job responsibilities Las responsabilidades clave del rol incluyen: -Ejecutar rondas operativas en infraestructura crítica (sistemas eléctricos, mecánicos, protección contra incendio) documentando hallazgos, desviaciones -Operar y monitorear equipos de potencia (UPS, generadores, PDUs, switchgear) y enfriamiento (CRAH/CRAC, chillers) bajo procedimientos estandarizados. -Ejecutar procedimientos operativos de emergencia (EOPs) y mantenimientos correctivos/preventivos según MOPs aprobados. -Responder a alarmas y eventos operacionales, ejecutando troubleshooting inicial y escalando según corresponda. -Coordinar actividades con vendors on-site, validando cumplimiento de procedimientos de seguridad y estándares AWS. -Mantener documentación operativa actualizada: tickets, bitácoras, reportes de turno. -Participar en actividades de comisionamiento de nueva infraestructura, incluyendo validación de secuencias

Amazon México – At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include: • Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas • Streamline logistics in the operation through the implementation of standard work and team leadership • Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates • Proactively identify and lead process improvement initiatives and Lean tools Key job responsibilities Transportation Operations Management (TOM) oversees trailer yard operations at 13 Fulfillment Centers (FC), 3 Sort Centers (SC) and 1 Cross Dock (IXD) across Mexico, ensuring yard safety, efficient trailer movement, and guard shack operations management. TOM is the main focal point between Site Operations and Transportation Network. TOM is part of Amazon Transportation Services (ATS), a high-powered dynamic team shaping the middle-mile transportation execution and developing innovative transportation management concepts to improve and enhance the ATS Network to ultimately drive the best customer experience in a reliable and cost-efficient manner, every time. Key job responsibilities Lead and supervise a tea

Amazon México – At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include: • Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas • Streamline logistics in the operation through the implementation of standard work and team leadership • Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates • Proactively identify and lead process improvement initiatives and Lean tools Key job responsibilities Transportation Operations Management (TOM) oversees trailer yard operations at 13 Fulfillment Centers (FC), 3 Sort Centers (SC) and 1 Cross Dock (IXD) across Mexico, ensuring yard safety, efficient trailer movement, and guard shack operations management. TOM is the main focal point between Site Operations and Transportation Network. TOM is part of Amazon Transportation Services (ATS), a high-powered dynamic team shaping the middle-mile transportation execution and developing innovative transportation management concepts to improve and enhance the ATS Network to ultimately drive the best customer experience in a reliable and cost-efficient manner, every time. Key job responsibilities Lead and supervise a tea

Amazon México – Our FC Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for seasoned, customer-focused leaders who want to join our team as an Area Manager at our FC. In this role, you will lead multiple teams of hourly workforce and will be responsible for developing and coaching other managers while ensuring the highest levels of safety, quality, attendance, and performance across operations. You will drive strategic initiatives and optimize processes while maintaining service level agreements and delivery expectations. Your scope includes ensuring inventory is efficiently processed and distributed from vendors to our Fulfillment Centers (FCs) at the right time and in the right quantities, supporting the broader Amazon fulfillment network and ultimately enabling timely customer deliveries. You will also be responsible for implementing new technologies and processes to enhance operational efficiency. Key job responsibilities - Lead multiple departments/areas of hourly associates through effective coaching, mentoring, and performance management. - Drive strategic initiatives and implement innovative solutions to improve operational efficiency across multiple areas/shifts. - Analyze complex data and metrics to identify trends, develop action plans, and drive continuous improvement projects that impact multiple departments. - Manage safety, quality, productivity, and customer delivery promise at a broader scope while ensuring standardization across operations. - Build and maintain strong partnerships with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop and execute long-

Amazon México – Amazon is seeking Area Managers for Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound, Outbound, Change Ops, Reverse Logistics). Key job responsibilities - Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers. - Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments. - Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. - Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. - Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. - Able to address operational and personnel issues affecting functional area. - Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.

Amazon México – El Representante Médico en Sitio (OMR, por sus siglas en inglés) es el profesional de salud responsable de la atención médica de primer contacto en el Centro de Distribución o Estación de Entrega. Su función principal es atender lesiones y malestares de los asociados mediante primeros auxilios, identificar de forma proactiva riesgos ergonómicos y de seguridad en las tareas operativas, y contribuir a la implementación del programa de bienestar del sitio. #AmazonMexico Key job responsibilities • Realizar la clasificación inicial (triaje) de asociados que se presenten con lesiones o malestares, brindar primeros auxilios y, cuando sea necesario, canalizarlos a un proveedor médico externo. • Documentar y mantener actualizados todos los registros de atención médica proporcionada a los asociados. • Administrar los botiquines de primeros auxilios: llevar el control de inventario, reabastecer insumos y asegurar que el equipo utilizado esté limpio y en condiciones de uso. • Capacitar a gerentes y asociados en temas de prevención, primeros auxilios y protocolos de emergencia. • Elaborar y entregar bitácoras diarias de actividad al equipo de liderazgo del sitio. • Generar un análisis mensual de todos los incidentes de salud y seguridad ocurridos en el sitio. • Asistir y participar de forma constante en las reuniones de inicio de turno ("stand-up"). • Rotar turnos según las necesidades operativas del sitio. Este puesto es presencial y no admite trabajo remoto. A day in the life Reportarás directamente al Gerente de WHS (Seguridad, Salud y Bienestar en el Trabajo). Serás el representante médico asignado a un sitio específico, donde administrarás la sala de AmCare: atenderás casos de pr

Amazon México – We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Area Manager. The Reliability Maintenance Engineering Area Manager is the line manager for a team of technicians. They maintain the focus on safety by training, developing and coaching their team. They deliver a high level of equipment availability by ensuring all preventative maintenance is conducted and internal processes and procedures are followed. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. Key job responsibilities - Lead, support and mentor the team, ensuring they are working in a safe, standard and efficient manner. - Work with the team and the wider network to harness the technical expertise available and build solutions. - Support the Reliability Engineering Manager as they work with the Site Safety department & Site Leadership to implement, record and audit safety and statutory compliance programs to - Implement network standards and focus on preventative maintenance to provide a high level of equipment availability to our internal customers. - Ensure sufficient technical coverage is available for the shifts they own by organizing and directing the training program for the team. - Organize local projects or support BR level projects as assigned by the manager. - Be prepared to work on shift to maintain a strong connection to the team and daily work. About the team Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered