Capital One México – Director, Product Management. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you Responsibilities: Human Centered You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverageYou’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs / You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage / You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs / Business Focused You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital OneYou’ll be promote a culture anchored in dat

Capital One México – Senior Software Engineer - Full Stack. Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Software Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Responsibilities: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies / Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community / Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment / Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Capital One México – Senior Associate, Accounting. Does the idea of working with professional, highly trained accountants inspire you? Are you an accounting professional with a demonstrated ability to work well in teams, develop new ideas and take ownership of your projects? Would you like the opportunity to individually contribute to the team, along with the opportunity to grow into a leader? Would you like to work in a collaborative environment where your contributions are recognized and rewarded, all while having a work-life balance? If so, opportunities for professional and personal fulfillment in a dynamic, progressive organization await you at Capital One! As a Senior Accounting Associate, you will have dynamic accounting and reporting responsibilities associated with Capital One’s month-end close and reporting cycles, as well as opportunities to participate in projects for our growth oriented organization. We are looking for a collaborative candidate with excellent written and verbal communication and sharp problem solving skills. You will assist in the compilation of reports and analysis to support management review of financial results and local reporting requirements. Responsibilities: Prepare monthly financial performance analysis related to monthly results and interface with Business partners for additional insight on performance trends. / Understand contractual arrangements with partner relationships and administer the financial and accounting implications of the contract. / Perform monthly, quarterly, annual accounting processes and close responsibilities (journal entry recording, reconciliations, period over period balance change analyses, etc.). / Ensure a

Capital One México – Sr Manager, HR Risk Management. Are you interested in joining a team of best-in-class HR leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? At Capital One, you have the opportunity to work in an environment in which the business truly values strategic HR partnership and results. If you have a passion for shaping the overall people strategy for a business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated, and effort is rewarded. Responsibilities: Implement and maintain the HR Risk Management Framework for Mexico and international HR operations, ensuring alignment with ERM and Compliance standards. / Maintain accurate risk aggregation and reporting, partnering with global HR Risk teams to ensure visibility of emerging risks and mitigation activities. / Lead and coordinate the issue and event management process for HR Mexico, ensuring timely identification, escalation, remediation, and closure within agreed timelines. / Partner with other Risk functions, Compliance, and Legal to ensure regulatory applicability and adherence across HR operations, including data privacy and workforce regulations. / Design, document, and execute HR Process controls in accordance with Capital One’s ERM standards and local requirements. / Support internal and external audits, and exams, ensuring all control evidence and documentation are accurate, up to date, and aligned with corporate policies. / Partner with Legal and Compliance to assess the impact of regulatory chang

Global Payments México – Atención a clientes telefónica. Responsabilidades: Deja tu huella en una de las empresas líderes en pagos. Buscamos representantes de servicio a clientes para unirse a nuestro equipo de ventas en constante evolución y contribuir a dar forma al futuro del comercio global. / Responderá a las consultas de los clientes por teléfono, correo electrónico, SMS y chat para resolver problemas de acuerdo con los estándares de servicio de la organización. Recibirá y/o realizará llamadas telefónicas, principalmente rutinarias, aunque puede requerir desviarse de las pantallas, guiones y procedimientos estándar. Atenderá consultas, pedidos, necesidades de servicio y quejas de los clientes por teléfono, respondiendo cuando corresponda o derivándolos a las áreas técnicas/de servicio. . Se requiere habilidad para manejar un sistema computarizado de ingreso de datos u otras aplicaciones relevantes. / Tus responsabilidades / Resolverá solicitudes básicas o de nivel 1 relacionadas con pagos y cuentas, incluyendo,uso de terminales punto de venta. Proporcionará respuestas estandarizadas o predefinidas utilizando interfaces gráficas de usuario (GUI) sencillas y fáciles de usar para los sistemas del cliente, así como la documentación y los procesos establecidos. Ingresará los datos necesarios en los sistemas y bases de datos proporcionados por el cliente. Determinará las causas básicas de los problemas de los clientes utilizando mapa de desiciones o matriz de escalamiento para quejas y solicitudes no resueltas a representantes de servicio al cliente con más experiencia o a los departamentos designados para su posterior investigación y resolución. / Lic. trunca, terminada

Global Payments México – Data Optimization Analyst. Responsabilidades: Make your mark at one of the biggest names in payments. We’re looking for a Data Analyst / Optimization Analyst to join our ever-evolving Global Strategic Optimization team and be a part of our Optimization – Payment Performance team. / What you’ll own / You will be a key member of a global team, helping Worldpay drive best in class for authorization acceptance and payment optimization for our largest strategic merchants in the LATAM region. / Facilitate discussions between merchants and regional payment ecosystem participants to drive alignment on authorization optimization strategies and performance improvement initiatives. / Stay current on regional payment trends, issuer practices, regulatory changes, and network requirements that may impact merchant authorization performance. / Translate data insights into actionable recommendations that support merchant growth and authorization performance objectives. / Key Responsibilities: - / Primary Focus / You will translate insights through data-driven storytelling and into actionable items, across internal and external stakeholders to improve authorization, authentication and routing approval rates.

Global Payments México – Senior Associate Credit Risk Analyst. Responsabilidades: Analyzes credit data and financial information to determine potential risk and to be able to make informed credit decisions for deals or applications while ensuring adherence to general credit goals and strategy. Reviews portfolios to ensure quality assurance standards are being maintained while identifying and quantifying risk to mitigate exposure on all deals and clients. Prepares detailed credit analyses as needed for upper management regarding credit approvals. Explains decision and terms of approval thoroughly. Adheres to the financial plan and to the service level agreement productivity and efficiency levels. / Analyzes credit and risk information (both consumer and commercial), as directed, to include reviews of multiple financial / business aspects of the customer. Proposes a credit decision for small to slightly complex deals and applications. / Utilizes credit policy framework, risk models, risk tables and assumptions, business terms and conditions, and relevant financial information to identify and advise potential risk exposure on simple to moderately complex deals. / Begins to “sell” the credit decision to the prospect, channel partner, sales representative and/or relationship manager after receiving review and feedback on deal terms. Assists more experienced credit analysts in explaining the decision and terms of approval. / Assists more experienced credit analysts with the preparation of credit analysis (executive approval/credit memos). Presents the explanation of the credit analysis and justification for the recommendations to senior analysts for feedback or further presenta

Global Payments México – Analyst Operations. Responsabilidades: Deja tu huella en sector adquirente somos líderes en procesamiento de pagos. Intégrate como Representante de Servicio al Cliente Boarding Analyst como responsable de investigar y resolver los contracargos (devoluciones de cargos) de los clientes. Requiere una investigación detallada de las transacciones, habilidades analíticas y la documentación de las acciones realizadas, incluidas llamadas telefónicas a comercios, titulares de tarjetas y otras partes pertinentes. Aplica las normativas y prácticas bancarias y del sector de tarjetas para resolver disputas. También puede recopilar estadísticas agregadas sobre contracargos para que la empresa identifique patrones y mejore el servicio / Tus responsabilidades / Desarrolla y aplica las habilidades básicas necesarias para investigar, procesar y resolver solicitudes de contracargo o reversión correspondientes a tres o más códigos de motivo de disputa específicos de una de las marcas de tarjetas admitidas, utilizando procesos establecidos en un entorno de múltiples clientes y sistemas, y cumpliendo con las normativas de las asociaciones. Recopila y analiza las transacciones de las cuentas de titulares de tarjetas y/o comercios para determinar si las transacciones en disputa están cubiertas por las normativas federales; organiza la información de respaldo y aplica los ajustes de crédito o débito correspondientes a las cuentas según el resultado final del arbitraje. / Realiza tareas básicas asignadas desde colas de trabajo, según las indicaciones recibidas. Colabora en la segmentación de solicitudes pendientes provenientes de diversas colas de trabajo para dirigirlas a

Global Payments México – Merchant On-Boarding Analyst MEGA. Responsabilidades: Deja tu huella en sector adquirente somos líderes en procesamiento de pagos. Intégrate como Representante de Servicio al Cliente (Merchant On-Boarding Analyst para unirse a nuestro equipo en Callcenter de exclusiva atención a clientes / Colabora con clientes nuevos y existentes para coordinar la inscripción ante las entidades pagadoras participantes; completa todos los formularios de inscripción necesarios para la firma del cliente; documenta y monitorea el estado de dichos formularios; realiza el seguimiento con las entidades pagadoras para asegurar la recepción de los formularios; supervisa el proceso de inscripción hasta su finalización; y brinda asistencia a los clientes y al área de operaciones en relación con cualquier incidencia continua vinculada a la inscripción ante las entidades pagadoras. / Tus responsabilidades / El objetivo principal es gestionar y dar seguimiento a las solicitudes actuales de los clientes, brindar el asesoramiento adecuado para prevenir posibles devoluciones y resolver problemas relacionados con modificaciones, crecimiento orgánico y activación de nuevas cuentas, asegurando el cumplimiento de los plazos y manteniendo la calidad durante todo el proceso. Asimismo, implica evaluar el trabajo realizado, implementar medidas correctivas y desarrollar en los empleados las competencias, los conocimientos y las habilidades necesarios para un desempeño exitoso. / Lic. Trunca, terminada o en curso. Se toma en cuanto bachillerato si hay experiencia relacionada.

Global Payments México – Virtualization Engineer. Responsabilidades: Make your mark at one of the biggest names in payments. We’re looking for a Virtualization Engineer (entry to mid level role) to join our ever evolving IT team in Mexico (hybrid) and help shape the future of global commerce. / What you’ll own / Installing and configuring virtualization software: Deploying and configuring VMware ESXi hypervisors, vCenter servers, and virtual machines, as well as managing virtual networking and storage resources. / Managing virtual servers: Monitoring and managing virtual servers, including provisioning, configuring, and troubleshooting virtual machines to ensure optimal performance and reliability. / Implementing virtualization security: Implementing security best practices for virtualized environments, such as access controls, encryption, and intrusion detection, to protect against cyber threats and ensure data confidentiality. / Performing system upgrades and patches: Applying software updates, patches, and upgrades to virtualization software, operating systems, and applications to maintain system stability and security. / Automation and scripting: Developing scripts and automation tools using PowerShell, Bash, or other scripting languages to streamline routine tasks, automate processes, and improve operational efficiency. / Troubleshooting and problem-solving: Diagnosing and resolving technical issues related to virtualized infrastructure, network connectivity, performance bottlenecks, and system failures to minimize downtime and ensure system availability. / Collaboration and communication: Collaborating with IT teams, system administrators, network engineers, and sec

Global Payments México – Analyst, Customer Support Billing. Responsabilidades: Deja tu huella en una de las empresas líderes en pagos. Buscamos a nuestro próximo Analista de facturación y atención al cliente para unirse a nuestro equipo de operacionesl en constante evolución, y ayudar a dar forma al futuro del comercio global. / Tus responsabilidades / Realiza las tareas necesarias para preparar cuentas, facturas, estados de cuenta y comprobantes de pago. Supervisa el funcionamiento de los sistemas para garantizar la exactitud de la información de facturación ingresada y la entrega efectiva de dicha información a los clientes. Concilia facturas, verifica saldos y da seguimiento a las discrepancias. Colabora en el desarrollo de soluciones para problemas de facturación y en la verificación de la exactitud de las modificaciones del sistema diseñadas para implementar dichas soluciones. / Título universitario:Licenciatura Finanzas/Contabilidad concluída

Global Payments México – Supervisor Client Services. Responsabilidades: Manages the technical client service team. Sets policies and procedures in the provision of technical support to clients consistent with contractual obligations. Manages team members who are the primary contact with the client to either resolve client issues or define the problem for subsequent action. Partners with Technical and Account Management to develop solutions for clients. Monitors and controls client performance to service level agreements to be used in business planning as well as compilations of the data and indicators for control organizations. Develops and oversees the implementation of support strategies as business revenue stream. / Provides overall support of internal client(s). Oversees the production of the team and initiates contact with all parties to resolve outstanding issues/exceptions. Escalates issues to internal departments when necessary. Exhibits the ability to adapt, modify or establish processes or procedures as needed to resolve situations. / Directs a team that delivers quality customer service by understanding the client’s and Global Payments' strategic initiatives, ensuring sound decisions are being made, understanding the financial implications, identifying revenue opportunities and ensuring service level agreements are met. / Establishes, maintains and strengthens positive working relationships with all internal stakeholders, clients and counterparts to set priorities for work efforts and to build collaborative teams. Lead, participate, facilitate, or serve on focus groups, and improvement initiatives. / Collaborate with multiple internal functional areas to identi

Global Payments México – Claims Analyst Jr. Responsabilidades: Deja tu huella en una de las empresas líderes en pagos. Buscamos a especialista en aclaraciones y atención al cliente para unirse a nuestro equipo de operaciones en constante evolución, y ayudar a dar forma al futuro del comercio global. / Será responsable de investigar y resolver las reclamaciones de cargos (contracargos) de los clientes. El puesto requiere una investigación detallada de las transacciones, capacidad de análisis y la documentación de las acciones realizadas, incluidas las llamadas telefónicas a comercios, titulares de tarjetas y otras partes pertinentes. Aplica las normativas y prácticas bancarias y del sector de tarjetas para resolver las disputas. Asimismo, puede recopilar estadísticas agregadas sobre contracargos para que la empresa identifique patrones y mejore el servicio al cliente en general. / Desarrolla y aplica las habilidades básicas necesarias para investigar, tramitar y resolver solicitudes de contracargos o reversiones correspondientes a tres o más códigos de motivo de disputa (específicos para una de las marcas de tarjetas admitidas), utilizando procesos establecidos en un entorno de múltiples clientes y sistemas, y cumpliendo con la normativa de las asociaciones. Recopila y analiza transacciones de cuentas de titulares de tarjetas y/o comercios para determinar si las operaciones en disputa están cubiertas por la normativa federal; organiza la documentación de respaldo y aplica los ajustes de crédito o débito correspondientes a las cuentas según el resultado final del arbitraje. / Realiza tareas básicas asignadas desde filas de trabajo, siguiendo las indicaciones recibidas. Cola

Global Payments México – Corporate Recruiter. Responsabilidades: Join a dynamic talent acquisition team where you'll play a key role in connecting top talent with exciting opportunities. As a Talent Acquisition Specialist, you will support high-volume recruiting efforts, partner with hiring managers, and help deliver an exceptional candidate experience while contributing to business growth. / Support the full recruitment lifecycle for high-volume hiring needs. / Execute sourcing strategies using job boards, social media platforms, professional networks, career fairs, and other recruiting channels. / Identify, attract, and engage qualified candidates through proactive sourcing techniques. / Screen resumes, applications, and other candidate materials to assess qualifications and fit. / Conduct initial candidate interviews and recommend qualified candidates to hiring managers. / Partner with hiring managers to understand hiring needs, job requirements, and recruitment priorities. / Provide regular updates on candidate pipelines, hiring activity, and recruiting progress. / Manage interview scheduling and coordinate candidate communications throughout the hiring process.

Global Payments México – Customer Service representative I. Responsabilidades: Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. Maintain detailed and current knowledge of the company's/assigned client's products and services. Analyze customer service needs for communication to service and technical departments, when applicable. Requires ability to navigate a computerized data entry system or other relevant applications. / Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client systems and established documentation and processes. Enters required data into client provided systems and databases. Determines basic reasons for customer issues using a client provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation and resolution. / Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guide

Global Payments México – Genius POS Configuration Analyst. Responsabilidades: Works directly with Sales on one or more of the following: develop/partnership proposals for prospective clients, support sales efforts including collateral development, research, and/or meeting preparation and follow-up. Provides strategic support to Sales on phases of the sales cycle including prospect research, preliminary call activities, Request for Proposal (RFP), presentations, prospect visit management, prospect meetings, and/or contracts. Serves as a liaison to develop combined sales strategy with other departments and/or companies and other partners (vendors) involved in the sales process for individual prospects. Manages all sales documentation and deliverables, ensuring accuracy and availability. Provides updates/reports of prospects to Senior Management. / Becomes familiar with the Sales Support organization tools, methodologies, and processes used during the various phases of the sales cycle while supporting/assisting peers within the Sales Support team and/or the Sales team. / Assists more experienced peers to learn the sales reporting processes, procedures and tools. / Develops an understanding of materials and presentations given and/or facilitated by the Sales Team and observes meetings where such materials are presented. / Begins to learn the company's products and services represented and sold by the supported Sales team. Establishes a general knowledge of the payments industry.

Global Payments México – Senior Financial Analyst. Responsibilities: Drive financial planning and forecasting. Own complex budget analyses, financial plans, revenue forecasts, and performance reporting that give senior leaders clear visibility into business results, emerging trends, and opportunities for growth. / Influence decisions through clear financial reporting. Develop and review financial analyses, management reports, and presentations that translate complex information into actionable insights for senior leaders and other stakeholders. / Protect financial integrity through audit readiness. Own complex audit requests, deliver accurate and timely information, identify potential risks, and address process issues to strengthen audit outcomes and maintain compliance. / Shape better accounting practices. Interpret changes in accounting standards and regulations, assess their impact on financial processes, and recommend improvements to methodologies, systems, and controls that keep the business compliant and efficient. / Raise the standard of team performance. Review financial work, share technical expertise, and coach less experienced colleagues to strengthen accounting knowledge, improve accuracy, and build confidence across the team. / Create more effective financial processes. Influence the development and implementation of accounting systems, cost accounting methods, procedures, and budgetary controls that improve consistency, efficiency, and the quality of financial information.

Global Payments México – Implementation Analyst I. Responsibilities: Drive successful client implementations by contributing to system setup, configuration and conversion activities that align functionality with client requirements and create a strong foundation for launch. / Build configuration expertise by reviewing scope documents, understanding preset options and comparing system parameters across regions, enabling accurate decisions during implementation and issue resolution. / Protect data and configuration accuracy by validating mapping against client configuration plans and completing field-level verification before conversion. / Strengthen implementation quality by participating in first occurrence testing, including end-to-end transaction testing, statement delivery, loyalty updates, interchange qualification monitoring and reject validation, depending on the solution. / Resolve issues with a structured approach by learning root cause analysis, documenting technical issues clearly and escalating them to the right product or system integration teams when needed. / Create confident client experiences by building knowledge of system functionality, educating clients and contributing to training that prepares users for a successful transition to long-term support. / Build trusted partnerships by working with clients and internal teams, keeping implementation priorities on track and navigating different objectives to reach practical outcomes within agreed timeframes. / Turn implementation insights into better solutions by capturing client experiences, maintaining accurate implementation metrics and dashboards, and sharing feedback that can improve products and process

Global Payments México – Manager Business Partnerships. Responsibilities: Lead strategic product roadmap delivery to turn business priorities into measurable outcomes, while keeping budgets, timelines, and strategic goals on track. / Own delivery health and performance across your assigned products or portfolio, using financial data, key performance indicators (KPIs), and delivery metrics to identify opportunities, address risks, and protect successful outcomes. / Shape agile product delivery practices by creating tools, processes, and ways of working that improve efficiency, close capability gaps, and strengthen business performance. / Create clear visibility for senior leaders and stakeholders by establishing reporting, governance, and communication practices that bring risks, opportunities, decisions, progress, scope, schedules, and budgets into focus. / Drive proactive risk and issue resolution by identifying threats to delivery early, creating effective mitigation strategies, and seeing critical issues through to complete resolution. / Build delivery capacity and prioritization across the product portfolio by managing work intake and capacity planning, creating the conditions for teams to focus on the priorities that deliver the greatest business and client impact. / Strengthen product governance and execution by improving policies, processes, and controls that create greater consistency, efficiency, and effectiveness across product delivery. / Build trusted relationships across the organization to align teams around strategic objectives, influence decisions, and create accountability for delivering portfolio outcomes.

Global Payments México – Application Operations Engineer. Responsibilities: Drive production issues from investigation to resolution, using sound technical judgment to restore services quickly, meet service level expectations and protect the experience of our clients and teams. / Own application, infrastructure and batch health across multiple environments, identifying risks early and ensuring scheduled jobs, client deliverables and service transmissions meet agreed service levels. / Uncover root causes behind complex technical issues, using logs, stack traces, SQL-based data validation and system diagnostics to restore service and reduce recurring incidents. / Use SQL and operational scripting to create better outcomes, strengthening troubleshooting, data validation, reporting and recurring maintenance through practical automation and repeatable solutions. / Influence platform stability through strong cross-functional partnerships, translating technical findings into clear actions and working with Product, Engineering, DevOps, QA, customer support and client teams to drive resolution. / Identify and reduce recurring operational risks, using service reviews and incident insights to shape process improvements, strengthen reliability and create more efficient ways of working. / Strengthen operational standards and knowledge, creating clear documentation and automations that align with governance, compliance and established support practices. / Build your impact across a global payments environment, expanding your technical expertise while contributing to an ever-evolving platform that helps shape the future of commerce.