Lead Site Reliability Engineer

Descripción

Capital One México – Lead Site Reliability Engineer. We're building a Site Reliability Engineering center in Mexico City, and we're hiring a Manager-level Backend Engineer to own the reliability and operational maturity of our settlement platforms. These are batch-critical systems that process every credit and debit transaction across the network. This is a foundational role. You'll be one of the first engineers in CDMX responsible for ensuring settlement cycles complete accurately, on time, and in compliance with SOX and PCI-DSS requirements. You'll work across hybrid infrastructure (on-prem data centers and AWS), partner closely with UK-based engineers, and build the automation and observability that allows Mexico City to operate settlement. Responsibilities: Own reliability for batch settlement systems - ensure cycle completion windows are met, data integrity is maintained, and failures are detected before they reach downstream consumers / Build and improve observability for settlement pipelines - dashboards, alerts, and anomaly detection that make system health legible and reduce reliance on tribal knowledge / Drive automation of operational toil - certificate rotation, environment provisioning, compliance artifact generation, and manual validation steps that currently require human intervention / Partner with UK-based settlement engineers - acquire domain expertise on Durbin compliance windows, cross-border DCI routing, and acquirer/issuer SLA adherence / Participate in incident management - respond to settlement failures, drive root cause analysis, and implement durable fixes that prevent recurrence / Contribute to regulatory readiness - ensure SRE practices produce

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