Technical Clarification Specialist

Descripción

Siemens Energy México – Technical Clarification Specialist. To support the rapid growth of the 9000HL Gas Turbine fleet in the North America (NA) and Latin America (LA) regions, this role ensures business continuity and operational excellence for the LGT Service Business by delivering precise technical clarifications for spare parts, material numbers, and supersedures. To address these critical business demands, the role focuses on three core areas: executing rapid technical Responsibilities: 60% Technical Clarification & Outage Support / Provide accurate technical clarification of Gas Turbine, Steam Turbine, and Generator spare parts to support parts quoting, ordering, and logistics processes. / Identify correct orderable parts, find technical alternatives, and locate material master numbers to reduce customer response times. / Support and resolve critical, short-term outage demands and troubleshooting requests directly from site operations. / 20% Data Quality & Master Data Management / Ensure sustainable data quality by capturing engineering knowledge and updating official systems of record. / Assist with material master data updates and the resolution of parts data quality issues in coordination with global teams. / 20% Process Optimization & Collaboration / Collaborate cross-functionally with Sales, Project Management, Engineering, Procurement, and suppliers to resolve technical discrepancies.

Requisitos