Employee Relations Investigator, International Markets Centralized Investigations (IMCI)

Descripción

Amazon México – At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our International Markets Centralized Investigation (IMCI) team as an Employee Relations (ER) Investigator supporting our Mexico, Colombia and Costa Rica locations. The central objective of the IMCI team is to thoroughly and expeditiously investigate all associate concerns in a fair, unbiased and consistent manner. The ideal candidate for this position has strong communication and interpersonal skills, demonstrates an ability to earn trust, dive deep and work successfully on a broad spectrum of HR, employee and labor relations issues and business challenges. The ideal candidate has demonstrable experience in Human Resources (HR) and Employee Relations. Candidates must possess a valid Colombian law degree to be considered for this role Key job responsibilities -Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation -Independently manage assigned casework, bringing investigations to closure rapidly and definitively -Design, collect, and analyze multiple levels of employee and stakeholder feedback -Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation -Analyze ca

Requisitos