Latin America Collections Manager

Descripción

Deloitte México – Latin America Collections Manager. Develop and execute the Latin America region’s collections strategy, aligning with overall objectives and financial policies. Lead the collections team which may be typically dispersed across multiple offices. / Drive continuous improvement initiatives to enhance collection efficiency, streamline workflows, and leverage automation. Monitor core and key performance indicators such as aging reports, unapplied cash, AR forecasts, bad debt write offs, dashboards, etc. / Recruit, train, and motivate high-performing team. Foster a culture of accountability, collaboration, innovation and professional growth within the collections team. / Build and maintain effective relationships with key customers, resolving payment disputes and negotiating payment plans when necessary. Act as an escalation point for complex issues. / Partner with Sales, Finance, Legal, Credit and Order Management teams to develop holistic solutions for overdue accounts and minimize financial risk. / Ensure all collections activities comply with regional regulations and policies. Proactively identify and mitigate risks associated with receivables. / Deliver insightful reports on collection trends, outstanding receivables, and forecasted cash flows to senior leadership. Use data-driven analysis to recommend strategic actions. / Lead change initiatives and ensure readiness for future expansion, including systems and tools, mergers/acquisitions, etc., while ensuring minimal disruption to collections operations. / Champion innovation through digital solutions to drive efficiency and transparency.

Requisitos